Ebay Case Study Essay

1. Describe EBays shade using the six characteristics describes in the prescribed text book jibe to the incorporate shade Index. Organisation Culture seat be defined as a system of sh bed beliefs and behaviours such as the vocabulary they use in the brass section, distinguish systems, nonionings and attitudes among each other and the interaction and norms of the members in the organisation. This determines how the company, employees and management interact and proceed with business transactions. An organisations kitchen-gardening lets mostly over time (Luthans, 2005). This set of beliefs is build indoors an organisation to create a smack of relation to employees and sometimes also consumers, it squirt be said that corporate culture is symbolic and identifies the organization as self. Corporate/organisational culture helps the organisation to achieve goals in their own port.A set of 20 cultural factors was developed by Henry Miglione, termed Corporate culture index (B rown and Harvey, 2006) The corporate culture index was developed to measure out an organisations culture. These cultural factors include the following characteristics subdivision IdentityCan be defined as the extent to which an employee indentifies with of within the organisation, taking into consideration their vocation and field of profession.Team EmphasisThe degree to with employees is able to feed unitedly as a team rather than focusing on psyche responsibilities, tasks and activities.People FocusThis involves the extend to which employees atomic number 18 empowered within the organisation. libertyThis involves the degree of independent and incorporated operation of the different departments within an organisation. haltHow rules, regulations and direct supervision is used to control employee behaviour that dealers to better performance, and to what extent. take chances ToleranceThe motivation and encouragement employees receive from the organisation to be more than aggressive, innovative, ch tout ensembleenging and risk seeking to improve performance and development within the organisation.Describing EBays corporate culture trough using the 6 characteristics mentioned above.Member IdentityThe working surround is casual and informal. Employees know what is expected from them and what they use up to do. They stay focused on their goals. With the casual and informal atmosphere employees are able to identify with the organisation easier as they feel at home. In the case study the organisational vision and mission is outlined ant this would advert it easier for the employees to identify with the organisation if they know what their working towards or standing for. They feel comfortable in their working environment and this leads to a better sense of identifying with their working environment/organisation.Team EmphasisEmployees work every day, they substantiate that a daily contri bution is necessary to reach the organisations goals, they even give away talk in the tearoom.People FocusEBay empower staff by making them brand executives that makes them brand orientated. Employees withdraw freedom within the blot to do their work in a casual and comfortable environment to enhance performance.AutonomyThe department or brand executive is responsible for(p) for the specific happenings in the department. Every department operates in a coordinated manner to assure threat every purchase is handled with the upmost importance. Whitman is alone about bottom line approach and performance.ControlEmployees know whats expected from them, the informal culture gives the employees a sense of comfort that substructure lead to better performance, although the approach is still corporate it stays comfortable. thither is no stick control. Employees are left to do their jobs without direct supervision. Employees have a drive to do their jobs as expected from them. The departments do not depend on one another so they know they are respon sible for the completion of their responsibilities or tasks.Risk ToleranceNo risks were mentioned but referring to the case study and the departments employees will have a sense of fight within the organisation against the different departments. EBay developed a target of net income users that they wanted to reach by the end of 2005. Their goals are innovative and reachable.2. in brief explain the socialisation process.Socialisation is the process where a new employee within the organisation learns and develops the skills, social knowledge, behaviour, norms and determine thats undertakeable in the organisation. This usually follows after the introduction or training phase after an employee has been appointed, it sens also be called learning the ropes. During socialisation an employee becomes aware of what is important in the organisation, what the organisation stands for and how things are being done. (Luthans, 2005)The socialisation process explained newfound employee expect ationsNew employees that join the organisation need to become aware of all the organisational norms, values and procedures of operation within the organisation. During this phase they need to be able to lie with it. This phase is easier handled when the new employee receives a mentor to help him/her through this process. (Brown and Harvey, 2006) The more the new employee fits and learns the new culture the more comfortable they feel.Encounter organisational cultureA new employee needs to learn their work group, and establish a relationship between the different members of group or team they work in. The new employee should understand and identify the way of functioning among the team members this includes the norms and values thats used in the group. During this phase the new employee will develop positive relationships among colleges as well as support networks within the team or group. (Luthans, 2005)Adjustment to cultural normsThe employee needs to accept the organisations cult ure and adapt to it. Responses to socialism can be identified into three different groups they can reject the values and norms of the organisation and become rebellious, the new employee can accept only a few of the values and norms and make peace with the symmetricalness in time or the new employee can accept all the values and norms of the organisation and fully adapt and adjust to the organisational culture, that will lead to a comfortable employment and working atmosphere for the new employee. egressWhen an organisations culture is developed in such a positive way the employees will improve production and performance. The organisations climate and culture are set in place to develop a mission and vision in the organisation. Employees should be allowed to adapt to the norms of adapt it as a whole for the reward of the organisation. (Brown and Harvey, 2006)3. BibliographyBrown, D.R. and Harvey, D. (2006) An Experiential Approach to Organisational Development. 7th ed. Upper Saddl e River, New jersey Pearson Education Inc.Luthans, F. (2005) Organisational Culture, Socialisation and mentoring. In Luthans, F. Organisational behaviour. 10th ed. Boston McGraw Hill Irwin, pp. 30-55.